General FAQs

What is your cancellation and rescheduling policy?

Answer
If you need to cancel or reschedule your appointment, our cancellation and rescheduling policy is as follows: No fee applies to appointments canceled or rescheduled up to 3 hours before the appointment start time. A $30 fee applies to appointments canceled or rescheduled with less than a 3-hours-notice prior to the appointment start time. A $65 fee applies to appointments canceled with less than a 1-hour notice prior to the appointment start time. A $50 fee applies to appointments rescheduled with less than a 1-hour notice prior to the appointment start time. A $95 fee applies to appointments canceled with less than a 30-minutes notice prior to the appointment start time. A $75 fee applies to appointments rescheduled with less than a 30-minutes notice prior to the appointment start time.